Hello folks,

These are our current searches; we send our mailings to everyone on our lists for permanent and contract, Boston and beyond (4 lists); to stay current send us an e-mail and your resume and we'll keep you up-to-date.   patrick@e-placers.com

For the established client: they need a top CTI Call Center Sales Engineer -  Base of $90-120 K with Bonus...Work out of home office so anywhere in the US is a location for this Canadian firm.

QUALIFICATIONS/SKILLS AND EXPERIENCE AND PERSONAL ATTRIBUTES
• At least 3 years of IT application and telecom experience in a customer facing environment.
• At Least 5 Years Genesys experience.
• Knowledge of Sales Force design functions
• CIV, DIV, COV designation an asset.
• Strong business knowledge of contact centres, Contact Centre Processes and Procedures
• Strong knowledge of telecom, IT applications and technologies
• Ability to learn new technology rapidly
• Excellent communication and written skills
• Ability to work on multiple projects, quotes and proposals at the same time.
• Proven problem solving skills, and a proven track record in being able to deliver.
• Self starter
• Ability to organize
• Flexibility
• Willingness to travel 25% of the time

Also, we have a number of new local searches:

Contract: QA/QTP - Boston - 6-12 months Can pay up to: $60/hr.
Contract: Manual Tester with PFaids - Cambridge - Contract - 6 months+ - pay up to $60/hr.

Perm: SAP BPC Developer - Danvers, MA PERM - Salary up to $150K + bonus
Perm: LINUX Systems Admin - Waltham - PERM - up to $105K

I continue to need to hear from folks who are DBAs with SQL for a position with a client also in Danvers.

These are the basic requirements as told to us by one of our partners; I have reviewed our database and know that we have dozens of qualified resumes, but would prefer hearing from you directly to get the ball rolling.

Skills/Experience Needed:

• Minimum of Bachelors degree required.
• 5+ years of progressive responsibility in an enterprise-class, multi-site environment.

§  Strong understanding of database structures, theories, principles, and practices.

§  Current MCDBA certification with and extensive experience designing, building, installing, configuring and supporting Microsoft SQL Server databases.

§  Knowledge and expertise using Microsoft Analysis Services.

§  Knowledge and experience implementing Master Data Management technologies.

§  Experience with data flowcharting techniques.

§  Knowledge of applicable data privacy practices and laws, including Sarbanes-Oxley.

• Knowledge and experience with enterprise business applications such as ERP, CRM, and BI systems.
• Strong problem solving skills.
• Excellent communication, research, analytic, project management, documentation and grammatical skills.
• Ability to work effectively in a team oriented, fast-paced environment

If this seems to be your talent send me an up to date resume and I will forward the entire job description and we can chat.

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This is a search by a client who started on company on Cape 10 years ago, all self funded, and they just got 5 Million in VC money.  Here is their hottest opening...Anyone living Weymouth South or on 128/Rte 24 or 495 Foxboro east can get there in 35-45 minutes....no traffic!!

 

This is a unique position that encompass both a Web savvy, customer focus and on line marketing!!  It needs someone with up to maybe 8-10 years experience who is a techie, who knows the following:

-HTML

-High End Excel

-Image Editing...

 

Someone who can create e-mail campaigns,  plus, as an example, take images, such as Microsoft's logo and the Var's logo, put them in very professionally on the banner so it looks seamless, and professional...

Position: "Online Marketing Associate" or "Specialist"...(customer support/marketing/Web designer all in one...)  $60-75K 

 

Reports to: Director of Professional Services, Location: Hyannis, MA

Position Summary:

 

The Online Customer Support/Marketing Associate will provide timely and professional support, training and guidance to our client and partner base.

 

You will be assigned to multiple client accounts and will work under the direction of the Online Marketing Specialist, and Account Managers with accounts. "OMA’s" shall be responsible for learning and understanding our Software as a Service (Saas) platform, including all site admin sections, client configurations and settings. "OMAs" shall monitor daily client support ticket requests to maintain an up-to-date understanding of client business, and manage and/or perform service delivery as required to meet client’s business objectives and contracts.

Core Competencies:

The person in this position must have a solid understanding of basic business and marketing concepts. OMAs must have exceptional written and oral communication skills. These communications must be conducted in a positive, timely and consistent manner. This individual must have a working knowledge of HTML and editing images, and must be willing to learn new technologies.

All OMAs must be solid team players that possess natural client service skills, motivation, initiative and a positive 'can-do' demeanor at all times. OMAs must be proactive and willing to go the extra mile for clients/partners to complete tasks on time, on budget and within specification. This may include working beyond normal work hours to meet requirements.

OMAs are productive, self-starters who enjoy challenges and solving problems with creative, practical solutions.

 

OMAs must have excellent computer skills and an affinity towards web-based software and toolsets. An advanced knowledge of Microsoft Office Applications is imperative - Internet Explorer, Word, Excel, Powerpoint, Outlook and Expressions Web.

 

Other Key success Characteristics for this Role:

Independent initiative – need to be proactive in anticipating the problems and resolving

Problem solving orientation

Ability to take ambiguous situations, sort them out and propose solutions

Detail oriented

Have a common sense marketing orientation: Will be coaching partners on how to adapt a prepackaged marketing approach for their local market

Willing to do copywriting for clients and partners

Understanding of web technology, search engine optimization strategies.

Key Responsibilities & Accountabilities:

Provide daily client level professional services support; including

Email and Landing Page Campaign HTML Support

Content Publishing

Custom Report Creation

Audience and contact record Management

Paid Search Management

List Purchase Management

Lead Partner Setup Calls with Sponsor Organizations

Liaise between account managers, technical implementation specialists and clients to complete tasks.

Translate technical jargon into client specific business goals and vice versa

Create system feature and defect test cases

Provide 1^{st Responder support to clients; coordinate client meetings & communications}

^{Support Client Support Calls with Sales Team where Demonstrations are required.}

^{Measure traffic / metrics to help determine client ROI}

^{Required Skills:}

^{Education – Preferred / Associate or Bachelors’ degree in relevant topic.}

^{Experience – Must have demonstrative technical skills per requirements below and be able to prove customer service aptitude.}

^{Technical Skills}

^{Web Savvy}

^{Windows Operating Systems}

^{Microsoft Office}

^Word

^Excel

^PowerPoint

^Outlook

^{Web/application experience}

^{Html knowledge}

^{Working knowledge of templates and CSS}

^{Understand the concept of HTML tags}

^{Web 2.0 Social Media tools and concepts is preferred}

^{Additional Responsibilities:}

^{Support the QA team during system feature, defect and release periods as required}

^{Assist with Professional Services work as required}

<sup>Occasional travel may be required

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This is a continuation of our most recent mailing with an update from my client who is re-locating soon to the I-95&I-93 area.  They are seeking to hire three Java developers for new products.  They need one Java technology developer and two Java business logic developers.

Please let me know if you would like to learn more about this ground-floor opportunity, the client and its products.  I have met the hiring manager and others and am impressed with their enthusiasm and energy.

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Our other client in the same general geographic area continues to look for "passionate and creative" Software Engineers with between 3 and 5 years' experience developing large-scale Web applications in environments using Visual Studio, C#, ASP.NET (and Classic ASP), SQL Server, and JavaScript. You will be responsible for coding product specifications, code maintenance, unit testing, participating in code reviews, and collaborating with other team members and business analysts to solve difficult problems.

Requirements:

• Proficiency with SQL and relational database design (SQL Server 2008 preferred), ASP.NET (as well as Classic ASP), C# (3.5/4.0), Web Forms, JavaScript, CSS, XML, and general OOP concepts.
• Experience with C++, Linux, AJAX, design patterns, LaTeX, web services, test-driven development and source control systems (AccuRev preferred) are a plus.
• Excellent analytical, problem-solving, decision-making, bug fixing and troubleshooting skills.
• Logical self starter with a positive, can-do attitude and a desire to work with others to successfully tackle technical and business problems.
• Bachelor's degree in software engineering, computer science, business information systems, or mathematics.

I have a the highest regard for the man running this company; they have been profitable throughout the recession!

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Thanks, and peace.

Best regards,

Patrick Mertens

Pure Placements of New England

103 Union Street, Suite 303

Watertown MA 02472-2524

ph. - 617-710-0471

http://www.e-placers.com

Skype me at patrickedwardmertens

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